Flixbus Case Study

Flixbus Case Study

Mar 13, 2021

Opening new marketsHow we helped FlixBus reach and connect with new customers all over Europe. The Challenge As one of the fastest-growing European startups, FlixBus needed a reliable partner to keep up with their growth. We started our partnership in 2018 on the...
Flixbus Case Study

Zalando Case Study

Mar 9, 2021

High-quality omnichannel support going above targetsRead how we gradually exceeded quality expectations for Zalando, one of the biggest online retailers. Challenges Zalando is one of the biggest online retailers, and always looks for the highest quality in everything...
Flixbus Case Study

tado° Case Study

Mar 4, 2021

Warming up leads for the home climate management leadersGoing beyond CSAT and SLA targets The Challenge Along with their quick expansion in the home automation market, tado°’s team needed to choose between successfully handling a growing number of customer...