German + English Customer Care Specialist


Zagreb (Croatia)

Type of employment

Company office

We are looking for a German + English Customer Care Specialist to join our brand new team for all smart home solutions!

If you like to talk to people and have a great knowledge of German and English (both languages required), apply now – we can’t wait to meet you!

About heloo, Powered by TaskUs

At heloo, we do things differently.

heloo is a Croatia-based BPO company focused on hiring the best-fit employees and providing advanced outsourcing solutions for our clients, while creating the best possible work environment for our employees.

We believe that happy employees make the best employees. Our partners are global industry leaders, ground-breaking startups and other companies wanting to elevate their services to the next level with the right team by their side.  


Customer Care Specialist

  • Support German and English-speaking customers through chat, tickets or phone
  • Provide requested information concerning the product/services
  • Work on solving inquiries by following determined communication product troubleshooting, cancellation, or refund

You are
the right candidate if you…

  • have an excellent command of spoken and written German language
  • have a very good command of English language
  • are able to work full-time from our Zagreb office (Mon-Fri, 9am to 5pm)
  • like to talk to people and help them
  • have a reliable and team-oriented way of working
  • have a good knowledge of Microsoft Office

We are

  • full-time contract
  • a salary that matches your responsibilities
  • expert support throughout your entire onboarding period, and beyond
  • great training, learning, and advancement opportunities
  • one hour of paid break every day within your 8-hour work day
  • a positive work atmosphere with colleagues from all corners of the world
  • loads of other employee benefits

Sounds exciting?

Send your application today!