Virtual Receptionist (Italian + English language)


Croatia, Slovenia

Type of employment


Are you a fluent Italian and English speaker who can work full-time and you also enjoy talking to people? If so, join our team!

We’re looking for a new Virtual Receptionist to join us on a mission to provide an amazing place to stay for our client’s customers! From high-quality and comfortable suites to digital-enabled guest journey – this platform has it all.

Help the customers access the premium apartment suites, inform them about the available services and apartments and guide them through the world of the modern hospitality industry.

Sounds good? Apply now!


About heloo

At heloo, we do things differently.

heloo is a Croatia-based BPO company focused on hiring the best-fit employees and providing advanced outsourcing solutions for our clients, while creating the best possible work environment for our employees.

We believe that happy employees make the best employees. Our partners are global industry leaders, ground-breaking startups and other companies wanting to elevate their services to the next level with the right team by their side.  


Virtual Receptionist

  • communicating with customers through phone, tickets, and chat
  • checking the availability of apartments
  • answering questions regarding the room access system
  • checking availability of services in the apartments (cleaning, TV/WiFi, additional equipment)
  • issuing invoices and payment reminders

You are
a great fit if you…

  • have an excellent command of spoken and written Italian language
  • have a very good command of the English language
  • are able to work full-time in various shifts (various shift times available, with a possibility to select shift preferences)
  • like to talk to people and help them
  • have a reliable and team-oriented way of working
  • have a good knowledge of Microsoft Office
  • have a valid work permit, if you’re a foreign national residing in Croatia or Slovenia (other documentation and permits may be necessary)

We offer you…

  • full-time contract
  • a possibility of working from the comfort of your own home (anywhere in Croatia or Slovenia) or from our cozy office in Zagreb
  • a salary that matches your responsibilities
  • expert support throughout your entire onboarding period, and beyond
  • great training, learning, and advancement opportunities
  • one hour of paid break every day within your 8-hour work day
  • a positive work atmosphere with colleagues from all corners of the world
  • loads of other employee benefits

Sounds exciting?

Please, send your application today!