Cookie policy
Q Experience d.o.o. particularly respects the privacy of visitors and users of its website heloo.com (after in text: the Page). This Privacy Statement governs the collection and use of personal information of visitors to the Site and the use of cookies.
All information sent or automatically recorded by the visitor is used exclusively in accordance with this Statement and the provisions of the Law on the Implementation of the General Data Protection Regulation.
Collection and use of personal data
Browsing of the Site is anonymous and on that occasion, no data is collected that would enable your personal identification such as name and surname, e-mail address (later in the text: personal data).
We will especially warn you when we need your personal information that will allow us to establish communication, process your request, and provide you with the service you requested.
By entering personal data in the fields provided on the Page (contact form), you confirm that you have given your consent and allowed the use of your personal data. The personal data you entered when registering (name, email address) in the contact form is used explicitly for the purpose of establishing communication with you, ie answering your requested inquiry.
Q Experience d.o.o. will not use your personal information for commercial purposes without your special and express consent.
For the purpose of collecting data, and in connection with the statistics of website visits, information related to them is automatically collected, which may include your IP address, browser type, domain name, access time, website address from which the Site was accessed, as well as similar data. which are commonly collected for the purpose of website statistics.
Q Experience d.o.o. may use the collected data for the purpose of providing a more efficient customer service, easier use of the Site by eliminating the need to frequently enter the same data or to adapt the Site to your personal preferences and interests.
Security of personal data
Q Experience d.o.o. does not sell, rent or lease the personal data of the users of the Site to third parties and protect your personal data from unauthorized access. Data on computer servers is stored in a controlled, secure environment. Recipients of your personal data are limited exclusively to authorized persons who, due to their functions, may know your personal data.
Q Experience d.o.o. will share your personal information with trusted business partners to whom
Q Experience d.o.o. addresses to process your request. They have a contractual obligation to respect confidentiality and a signed Statement of Confidentiality and Security of the information they receive and may use it only for the purposes of the entrusted task.
Use of cookies
Q Experience d.o.o. and its Site use cookies. In order to make visiting the Site as pleasant as possible, it is necessary to store a small amount of information on your computer, tablet or mobile device, the so-called cookies.
Cookies serve to make the Site work optimally and to enable us to make further improvements to the Site in order to improve your browsing experience. By using the Site, you agree to the use of cookies.
It is possible to block cookies, after which you will still be able to browse the Site, but some of its features will not be available to you.
What is a cookie?
A cookie is information stored on your computer, tablet or mobile device, which can be delivered directly from the website you visit (first page cookies) or from other web pages whose links are on the website you are viewing (third party cookies).
Cookies usually store your settings, settings for the website, such as e.g. preferred language or similar settings. Later, when you open the same web page again, the web browser sends back the cookies that belong to that page. This allows the site to display information tailored to your needs.
Cookies can store a wide range of information, including some personal information. This information can only be saved if you allow it – websites cannot access information you have not given them, and they cannot access other files on your computer.
Q Experience d.o.o. in particular respects the privacy of visitors and users of its website- q-xperience.com (hereinafter: the Page). This Privacy Statement governs the collection and use of personal information of visitors to the Site and the use of cookies.
All information sent or automatically recorded by the visitor is used exclusively in accordance with this Statement and the provisions of the Law on the Implementation of the General Data Protection Regulation.
Use of cookies on the site
The site uses cookies to provide users with a better user experience. When you use the Site, there is also the possibility of receiving third party cookies.
The Site also uses cookies for the purpose of tracking the statistical traffic of the Site in order to obtain the necessary information about the performance of the Site and also uses a third party service called Google Analytics.
The Site uses cookies for the purpose of advertising products / services, both on the Site itself, but also on display networks and through the use of remarketing on Google Analytics.
By using cookies, third-party vendors (including Google), in collaboration with Q Experience d.o.o. display ads on online sites across the Internet.
In particular, you can turn off Google Analytics for Display Network advertising and customize ads for the Google Display Network using the Ads Preferences Manager (http://www.google.com/settings/ads).
We also use the Google Analytics Demographics and Interest Reporting tool to plan postings of content relevant to your interests and future marketing campaigns, where we may use Google interest-based advertising data or third-party audience data (e.g., age, gender, and interests) on Google. Analytics.
Detailed third-party information about this service, as well as the ability of users to regulate the cookie settings required for this, is available at: http://www.google.com/analytics/learn/privacy.html.
How to disable cookies?
If you wish, you can disable the storage of cookies on your computer, but blocking all cookies could have a negative effect on the use of many web pages, including the Site.
Cookie settings can be controlled and configured in your network browser. If you want to delete or disable cookies on your computer, you need to update your network browser settings (for information on how to delete and disable cookies, see your browser by selecting the help menu).
The right to access data and change data
If you request, we will inform you about your personal data that we process, and the source of this data. We will provide you with insight into the records of processing activities, insight into the personal data contained in the records of personal data relating to you, as well as a transcript of the same data.
We will provide you with excerpts, certificates or printouts of personal data contained in the records of personal data relating to you, indicating the purpose and legal basis for the collection, processing and use of such data. We will provide you with a printout of data on who and for what purposes and on what legal basis received the use of your personal data and give you notice of the logic of any automatic processing of your personal data.
At your request, we will supplement, amend or delete your personal data if the same data is incomplete, inaccurate or out of date, and if their processing does not comply with legal provisions.
Additional information
The site may contain links to third party websites. Q Experience d.o.o. does not control these websites, and cannot be held responsible for the way they take care of the confidentiality of the data or their content. We encourage you to read the Privacy Policy set out on these websites before using them, and certainly before providing access to your personal information (contact form).
Q Experience d.o.o. will at any time provide the right to access the data, and the correction, addition or deletion of personal data at your written request sent to the e-mail address gdpr@heloo.com.